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How to Build Courier Delivery App like FedEx?

Written By Jenny Doe
Reviewed By Jenny Doe

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How to Build Courier Delivery App like FedEx?

With the growth of shipment services over decades, more businesses are turning to this service. Thanks to the advanced technological facilities such as GPS tracking, shipment automation, and QR code services! Talking about on-demand delivery service providers, the first name that comes to mind is the FedEx courier delivery app serving across countries with quick, secure, and reliable shipment services.

Let’s dive in.

Getting to Know FedEx and How it Operates

FedEx is the world’s largest on-demand delivery and shipping giant with its subsidiaries operating as FedEx Express, FedEx Services, FedEx Ground, FedEx Freight, FedEx Office, FedEx Logistics, and FedEx Dataworks. With 2200 offices in different locations, FedEx delivers in 220 countries and has a lion’s share in the shipment market.

The question arises as to how FedEx is so huge in an evolved market with multiple competing companies. The reason is it is continually revamping and updating to the new market trends and customer needs. While many companies still face gaps in their shipping management and delivery services, FedEx with its courier delivery app keeps on working transparently and reliably using advanced tools and management systems to deliver consignments on time and with utmost care.

To understand how it works, we’ve roughly divided the order and delivery process into steps and features:

  • The first step is creating the order or shipment. A customer can use the FedEx on-demand delivery service app for this task. To complete the order, the customer needs to provide a delivery address, add package information, and specify which shipping option he wants, including ground delivery, express delivery, and freight.
  • Next, once the consignment is shipped, the customer has access to tracking the shipment. This feature works in real-time, notifying the customer with updates on the delivery status and estimated delivery date.
  • Another important step is making payments. The customer can use the FedEx courier delivery app to pay for the shipment using a debit or credit card.
  • Then comes the delivery management feature. In any case, if the customer wants to modify the delivery address, schedule the pickup point, or make any changes in the delivery; this courier delivery app provides the option for that.
  • Another feature is viewing shipping history which allows customers to access information about their past deliveries. This includes shipment invoices, tracking IDs or numbers, shipping labels, etc.
  • A convenient feature is mobile printing which helps customers have their delivery-related documents and shipping labels in print form using their mobile.
  • Another reliable FedEx on-demand delivery service includes FedEx support to customers via the app. It’s a strong setup where customers can expect reliable assistance related to shipment, payment, delays, or delivery management.

With all its shipment-related processes streamlined with one well-built courier delivery app, FedEx makes it convenient, secure, and quick for customers to send consignments. It’s a user-friendly, responsive application with robust shipment management features.

Steps to Creating a Courier Delivery App like FedEx

Set On-Demand Delivery Service Goals

Shipment service giants such as FedEx are popular because they focus more on delivering value and building customer trust. For a new delivery business to achieve the same, the first step is working on the courier delivery app development goals. Your service goals must be in alignment with your target audience’s needs.

Similarly, strategizing early promotions, B2B logistics services, brand awareness, and app overview design is also essential.

Design an App Requirement Checklist

Your courier delivery app overview should consist of a checklist with your app requirements. These may include interface requirements, problems your business and app will resolve, required integrations, security levels needed, features and functionalities, app budget estimates and timelines, and all use cases to be created on the app.

Check here to learn more about the facts and trends related to eCommerce App Development.

Once you know what exactly you want with your courier delivery app development, you can determine which app development company to contact for the development task.

Collaborate with App Development Provider

Having a detailed checklist of your core app requirements, you can easily collaborate with your courier delivery app development agency. Ensure researching a provider with transparent processes, quick client assistance, a strong customer relations department, and a powerful portfolio.

In case you’re a startup or small business, you can ask your development partner to create a minimum viable product (MVP) instead of a high-end application to avoid heavy costs. Once established into a bigger business, you can eventually turn to an advanced platform.

To shed more clarity, an MVP is the basic version of the full-fledged application with important features to see how your service works. Once you’ve got the MVP developed, it’s time to launch and market your product.

Market your On-Demand Delivery Service MVP

As discussed earlier, early marketing and promotional activities are more rewarding. And once your product is ready, you can promote your service in strategic phases. Note that MVPs rely greatly on feedback since the purpose is to know how it works among your prospective customers.

To sum up, it’s right to say that having a courier delivery app like FedEx is an essential addition to your business inventory to build customer trust and add value to customer experience. For small businesses, though, it’s wise to start with a basic minimum viable product and then move to advanced courier delivery app development as the business scales up.

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